Annual plans based on contact volume. No per-alert fees, no per-seat charges, no surprise overages. Includes platform, support, and a generous included message allowance.
All prices shown are indicative guides. Contact us for a tailored quote for your organisation's contact volume and region.
Up to 1,000 contacts. Best for smaller organisations wanting email, SMS, and scheduling without enterprise complexity.
Up to 5,000 contacts. Full multi-channel communication with voice calls, auto-resend, divisions, dynamic groups, and analytics.
Unlimited contacts. WhatsApp, custom sender ID, API access, SSO/SAML 2.0, multi-region deployment, and a dedicated success manager.
Once your monthly included volume is exhausted, additional messages are billed at these per-message rates with no minimum top-up.
| Channel | Provider | Indicative Rate | Notes |
|---|---|---|---|
| SMS | Sinch | £0.04 – £0.07 | Per message; varies by destination country |
| Voice Call | Twilio | £0.008 – £0.011 | Per minute (~45s average call) |
| AWS SES | £0.0005 – £0.001 | Per email; includes delivery tracking | |
| Twilio | £0.005 – £0.015 | Per conversation; Enterprise plan only | |
| Push Notification | AWS SNS + FCM | Negligible | Professional+ plan; included in base cost |
Carrier rates vary by destination. Rates shown are indicative and subject to change. Final rates quoted at contract stage.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Channels | |||
| ✓ | ✓ | ✓ | |
| SMS | ✓ | ✓ | ✓ |
| Voice Calls | – | ✓ | ✓ |
| – | – | ✓ | |
| Push Notifications | – | ✓ | ✓ |
| Contacts & Groups | |||
| CSV Import | ✓ | ✓ | ✓ |
| Static Groups | ✓ | ✓ | ✓ |
| Dynamic Groups | – | ✓ | ✓ |
| Custom Contact Fields | – | ✓ | ✓ |
| Contact Self-Registration | – | – | ✓ |
| Organisation Structure | |||
| Divisions (1 level) | – | ✓ | ✓ |
| Multi-level Divisions (up to 20) | – | ✓ | ✓ |
| Security & Compliance | |||
| SOC 2 Type II | ✓ | ✓ | ✓ |
| GDPR / Data Residency | ✓ | ✓ | ✓ |
| HIPAA BAA | – | – | ✓ |
| SSO / SAML 2.0 | – | – | ✓ |
| REST API Access | – | – | ✓ |
Pricing is based on the number of contacts in your account (the people you send notifications to), not the number of users who log into and operate the platform. Staff who use CampanaOne to send messages are not counted, only the recipients in your contact database are counted against your plan limit.
Each plan includes a generous monthly message allowance across SMS, email, and (Professional+) voice. These allowances reset monthly. Additional messages beyond the allowance are billed at the per-message rates shown above. We do not charge a per-notification fee on top of the annual plan, only the carrier cost for messages above your allowance.
Yes. You can upgrade from Starter to Professional or from Professional to Enterprise at any time. The upgrade is pro-rated, you pay only for the remainder of the annual term at the higher plan rate. Downgrading follows the same pro-rata logic at your next renewal date.
CampanaOne is typically 40–70% less expensive than Everbridge or AlertMedia for equivalent contact volumes and channels, with no mandatory professional services fees for onboarding. We publish indicative pricing publicly (unusually for this sector) because we believe in transparent commercial conversations rather than opaque enterprise negotiations. Contact us for a direct comparison against your existing contract.
We'll ask about your contact volume, channels needed, and compliance requirements, and give you an exact quote in one conversation.
Get a Custom Quote →