A proprietary, vertically-integrated communications stack, built on FreeSWITCH with native Session Border Controllers and Call Detail Record systems, delivering voice, SMS, email, WhatsApp, and desktop alerts at mass scale without third-party API dependency.
Most mass notification platforms are resellers. They buy voice minutes from Twilio, SMS credits from a gateway provider, and email capacity from a third-party relay, then mark them up and sell them to you. That means three separate dependencies between you and your people during an emergency.
CaravelIQ built its own telephony infrastructure. Our FreeSWITCH-based platform with native Session Border Controllers means we own the call routing, the voice quality, and the delivery path. Our native CDR systems mean every call, every SMS, every delivery is logged and searchable, independent of any external provider.
When an emergency happens, you are not waiting for Twilio's status page to turn green. You are on our infrastructure, with our team, and we are accountable end to end.
CaravelIQ's communications stack is built from the ground up on open standards, engineered for maximum delivery rate and minimum latency under load.
Enterprise-grade open-source telephony platform. Handles hundreds of concurrent calls per instance with automatic scaling.
Native SBC handles SIP trunk management, security, and call routing, without third-party hardware or software dependency.
Native CDR system logs every call, caller ID, timestamp, duration, DTMF response, and delivery status, searchable and exportable.
Parallel channel delivery across voice, SMS, email, and app simultaneously. No queuing, no batching, no delay.
DTMF keypress response on voice, SMS reply, and app acknowledgement, all consolidated in a single real-time dashboard.
Calls show your organisation's caller ID. Emails send from your domain. Recipients see your brand, not CaravelIQ.
Mass notification is not useful if it fails when everyone is trying to use it at once. Our infrastructure is sized for peak demand, not average demand.
Talk to our communications engineering team about infrastructure architecture, throughput requirements, and deployment options for your organisation.